Welcome to EarthWise Wellness, LLC, committed to providing you natural and holistic care to support your pursuit of a healthy and vibrant life. As the founder and practitioner, I have instated the following policies to aid transparency and avoid any misunderstandings in order to offer you the highest level of service. Please review them carefully, as they encompass scheduling, fees, office visits, and other topics pertinent to this practice. Please take time to read and review this document.
Please use the online scheduler to book and pay for your appointment—this allows your full appointment time to be focused on you and your health & wellness goals. However, if you are uncertain about which service is right for you, please contact me with your questions!
When you schedule your appointment, you will be prompted to initial to an informed consent agreement.
Appointment fees may be paid through the scheduling portal at the time of scheduling. This allows your full appointment time to be focused on you and your health and wellness goals. However, you may also pay at your appointment.
Accepted forms of payment include cash, check made out to EarthWise Wellness, or credit card (Visa, MaterCard, Discover, American Express).
Cancellations and Rescheduling (Client)
If you cancel or reschedule your appointment at least 24 hours in advance, you will be refunded appointment fees in full.
If you cancel your appointment within 24 hours of your scheduled appointment or if you are a no-show to your scheduled appointment, you will be charged for the full amount of your scheduled appointment.
Emergency and extenuating circumstances will be assessed on an individual basis.
Rescheduling (EarthWise Wellness)
If EarthWise Wellness needs to reschedule your appointment, you will be alerted as soon as possible by phone and email.
Arrival and Appointment Time
Please arrive before your scheduled appointment time. EarthWise Wellness strives to begin and end each appointment at the scheduled time. If you are running late, it may not be possible to extend your appointment. If I am running late, you will receive your full appointment time.
No Perfume or Scented Toiletries
EarthWise Wellness, LLC, offers natural and holistic Aromatherapy products to support and maintain health and wellness. These are made with 100% pure essential oils that offer support to health and wellness. However, the majority of perfumes and scented toiletries in the marketplace today are made with petroleum products, some containing as many as 5000 synthetic compounds that are potentially harmful to health. Many individuals, including me, are sensitive to chemicals and synthetic aromas, and exposure may cause mild to severe illness. These synthetic aromas also interfere with the ability to smell natural aromas, like essential oils, that you may smell during your Aromatherapy appointment.
Please refrain from using perfume or scented toiletries on the day of your appointment. Synthetic aromas are designed to stick to the skin and clothing for long periods and will not wear off by appointment time if applied earlier. If you overlook this policy, your appointment may have to be shortened. Please abide by this policy in order to receive your full appointment time.
No Cell Phones
A ringing or vibrating phone can be disruptive and distracting during your appointment. Please turn off or silence (no vibrate settings) your cell phone and other electronic devices prior to entering the office in order to maintain focus on you and your well-being goals.
All appointments are available in person and by phone. If you live within easy driving distance, in person appointments are recommended. However, if you are unable to make it into the office, EarthWise Wellness is able to provide services over the phone.
The previous Arrival and Appointment Time policy is in effect for distance appointments. Please call (919) 374-3403 at your scheduled appointment time. If you have scheduled a distance Reiki or Crystal Therapy session, we will have a short phone conversation at the beginning of your appointment. If you have scheduled a Holistic Aromatherapy Consultation or an Angel Energy session, we will remain on the phone for the duration of your appointment.
Please set this full time aside for yourself in a calm and comfortable environment and avoid distractions in order to receive the full time and benefits of your appointment.
Receiving Custom Blends and Refills
After your Holistic Aromatherapy Consultation, you will receive custom blends. These take time to prepare, and while EarthWise Wellness strives to make these available 2 days after your appointment, they may take up to 4 days. You will receive an email to confirm shipment with a tracking number. Typically, they arrive within 2-5 business days after they are shipped.
If you would like to refill your custom blends, please send me an email and I will provide you with an invoice. Your blends will be created and shipped 2-4 days after payment is received.
Client information is kept strictly confidential. If you would like any information shared from your appointment, I will only do so with your written consent and only to those addressees given by you.
Online forms are held in a secure server and are password protected.
EarthWise Wellness, LLC, ascribes to a code of ethical behavior as outlined by the National Association for Holistic Aromatherapy, the International Association for Reiki Professionals, and the Handcrafted Soap and Cosmetics Guild. You may access each code of ethics by clicking on the organization name above. Below is a brief summary.
EarthWise Wellness, LLC, provides services for which I am fully qualified (professionally, physically, and emotionally) and will refer you to appropriate specialists when necessary. Sessions are customized in order to best meet your needs.
Personal and professional boundaries are respected at all times.
EarthWise Wellness, LLC, does not diagnose, prescribe or provide any service that requires a license to practice unless specifically licensed to do so.
EarthWise Wellness, LLC, respects all clients regardless of their age, gender, race, national origin, sexual orientation, religion, socioeconomic status, body type, political affiliation, state of health, and personal habits.
These policies are non-negotiable and may be updated at any time. Please contact firstname.lastname@example.org if you have any questions or concerns regarding these policies.
Thank you for taking the time to read and understand these policies,
Updated: July 22, 2019